How we can help you

Accessing world-class cancer care is easier than you think. Follow these easy steps to get treatment, tests and scans, or a second opinion at GenesisCare, and find out the different ways of funding your cancer care.

Getting treatment at GenesisCare

GenesisCare is the UK’s leading independent provider of cancer care. We want to make it easy for patients to receive the care they need at one of our 14 specialist cancer centres – without delay. This page explains what you need to do.  

Many studies have shown that people diagnosed and treated early for cancer are more likely to have better outcomes. Even though it can be a very worrying time, it’s important to talk to your GP and seek medical help as soon as possible if you notice any symptoms that might be cancer.  Test and scan results often come back negative for cancer, but it’s best to get checked so you can get answers and start any treatment you may need as soon as possible.

At GenesisCare, we understand how you feel because we’re experts in cancer, and our team of experts is dedicated to providing a rapid, professional and caring service.  

Need help?

0808 1569 565
We can support you and answer any questions. Speak to a member of our team for advice

Getting treatment at GenesisCare

 If you’ve been diagnosed with cancer, you can ask your GP to refer you to one of our many cancer consultants or surgeons at your nearest convenient centre. We treat every type of adult cancer, with treatment often starting within just a few days of a referral. 

Three easy steps

  1. Step 1

    Ask your GP for a referral letter. You’ll also need this to make a claim through your private medical insurance.  

  2. Step 2

    Call your private medical insurer before booking an appointment to check your policy covers the clinic or consultant you want and ask for a pre-authorisation code. If you haven’t already been referred to a named consultant, they’ll give you a list of consultants to choose from.

    We work with many experienced and leading expert surgeons and oncologists specialising in cancer diagnosis and treatment. Meet our doctors 

  3. Step 3

    Contact our call centre on the number below and they can make an appointment for you. They’ll also explain what you’ll need to have ready, such as your insurer details and pre-authorisation code and the name of the consultant you want to see. Don’t worry, our team will help with the details 

Not sure what to do?

You can call our expert enquiry line and speak to a member of our team. They can explain to you how private cancer treatment works and what you need to do next. Whether or not you’re ready to make an appointment, our experienced and compassionate team is here to help and guide you. 

Call now

0808 1569 565
If you need advice about private cancer treatment, we’re here to help, whether you're paying for yourself or using private medical insurance.

Getting a diagnosis

Anyone concerned about cancer or possible symptoms can visit one of our consultant-led clinics. We’ll undertake any tests or scans you need and give you answers quickly – either during your visit or we’ll arrange a follow-up appointment to discuss the result once it’s ready.  

We have these dedicated rapid access clinics:

We also offer tests and scans for other cancer symptoms. These include:

Book an appointment

To book an appointment for a rapid access diagnostic clinic, or a diagnostic test or scan, contact your nearest GenesisCare centre.
Find your local centre

Funding your treatment

Getting fast access to world-class private cancer care is easier than you think. Find out about different ways of funding and starting treatment without delay. Just contact our advisors and they can explain everything and help you choose what’s best for you. 

You can use your private medical insurance

Call your insurer before your diagnostic tests tell them you need immediate access to cancer tests or if you’ve already been diagnosed with cancer, tell them you need to start treatment 

Your insurer will give you a pre-authorisation reference code. 

We’ll do the rest. 

The sooner you contact your insurer, the sooner you can get diagnosed and start treatment. GenesisCare treatments are covered by all private medical insurance companies. 

We offer self-funding options for most of our diagnostic tests and scans, as well as some treatments. 

Self-funding your care

How to pay for your care

Book an appointment

0808 1569 565
Call us and we can help you find the care you need, without delay.

Choosing us

If you’ve started your treatment somewhere else

Many people decide to get the treatment they need privately, even after a diagnosis or initial treatment, such as surgery in their NHS hospital. Usually it’s because they want to have a specialist treatment without delay. The process is simple, just ask your GP or consultant to refer you to one of the consultants who work with us who will provide you with a personalised treatment plan.  

Asking for a second opinion

If you’ve had cancer treatment elsewhere and would like to talk to another doctor, you can arrange a consultation with one of our experts. We work with many leading cancer experts including oncologists and surgeons who specialise in treating every type of adult cancer.  

Your GP or consultant can refer you for a second opinion, or we can support you in finding one of our cancer specialists who can help. 

If you have private medical insurance, you’ll need to check if second opinion appointments are covered in your policy. If you wish to self-fund your second opinion appointment, we can provide you with the cost for this. 

Book an appointment

0808 1569 565
Call us and we can help you find the care you need, without delay.

Find your nearest centre

Birmingham

Little Aston Hall Drive, Sutton Coldfield, B74 3BF

+44 (0)121 514 1185

Bristol

300 Park Avenue, Aztec West, Bristol, BS32 4SY

+44 (0)1454 642801

Cambridge

Fordham Rd, Newmarket CB8 7XN, UK

+44 (0)1223 633 664

Chelmsford

Springfield Cancer Centre, Lawn Lane, Chelmsford, CM1 7GU

+44 (0)1245 676 351

Cromwell Hospital

164-178 Cromwell Rd, Kensington, London SW5 0TU, UK

+44 (0)203 613 9355

Elstree

Unit 710, Centennial Park, Centennial Avenue, Elstree, Borehamwood, WD6 3SZ

+44 (0)203 613 9356

Guildford

BMI St Martha Oncology Centre, 46 Harvey Road, Guildford, GU1 3LX

+44 (0)1483 676 898

Maidstone

17 Kings Hill Avenue, Kings Hill, West Malling, ME19 4UA

+44 (0)1732 386 599

Milton Keynes

Sunrise Parkway, Linford Wood East, Milton Keynes, MK14 6LS

+44 (0)1908 448 166

Nottingham

The Park Centre for oncology, Sherwood Lodge Drive, Burntstump Country Park, Nottingham, NG5 8RX

+44 (0)1156 762 989

Oxford

Peters Way, Sandy Lane West, Oxford, OX4 6LB

+44 (0)1865 224 884

Portsmouth

Bartons Road, Havant, PO9 5NA

+44 (0)23 9280 0102

Southampton

Spire Hospital, Chalybeate Close, Southampton, SO16 6UY

+44 (0)238 008 5138

Windsor

69 Alma Road, Windsor, SL4 3HD

+44 (0)1753 465 493

Search for a centre near you

All 14 of our GenesisCare specialist oncology outpatient centres can diagnose and treat without delay and are accepting
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